CONTENTS
Preamble
General data
Concepts
The range of services available on the portal
User registration
Advertisement on the portal
Information on the right of withdrawal and termination of the user (customer) who is considered a consumer, on the costs of return to the consumer
Information during the use of the service provided by the service provider by users who are considered consumers, the service provider and the a user who is considered a consumer in relation to a contract concluded between absent parties
Complaint handling, dispute resolution
Responsibility for compliance with the rules of the Advertising
Act Amendment of the General Terms and Conditions
Termination and termination of the contract
Final provisions
1. PREAMBLE
1.1. www.agroinform.hu (hereinafter: Agroinform or Portal ) is an internet portal operated by Agroinform Média Kft. Our mission is to provide agricultural decision-makers with up-to-date information that improves their knowledge of sustainable production and helps them to manage successfully. Our visitors can choose between professional articles, view the current news of the agricultural world, receive information about agricultural events, and participate in the active community life of our portal through our forum. Entrepreneurs and private customers registered in advance on the Portal can publish their ads related to the agrarian farm, view other people's ads, and use related services.
1.2. These General Terms and Conditions (hereinafter: GTC) define the conditions for using the advertising services available through the Agroinform Portal, as well as the rights and obligations of the Service Provider and the User in connection with each advertising service.
1.3. The scope of the General Terms and Conditions also extends to the case when the User accesses the Portal through a mobile application or uses the Portal's services through it. The User acknowledges that only certain services of the Portal specified by the Service Provider can be accessed using the mobile application.
2. GENERAL DATA
The operator of the Agroinform Portal and the provider of the Agroinform service is Agroinform Média Kft.
Public company data of Agroinform Media Kft.:
Agroinform Media Limited Liability Company
• Headquarters: 1149 Budapest, Angol u. 34.
• Postal address: 1149 Budapest, Angol u. 34.
• Postal address of the place of business: 1149 Budapest, Angol u. 34.
• Company registration number: 01-09-325609
• Tax number: 26351409-2-42
• Registry: Company Registry of the Capital Court
• Portal address: www.agroinform.hu
• Customer service contact details:
• E-mail: ugyfelszolgalat@agroinform.hu
• Telephone: +36 20 477 5467
• Availability of General Terms and Conditions: www.agroinform.hu/en/terms-and-conditions
3. CONCEPTS
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4. RANGE OF SERVICES AVAILABLE ON THE PORTAL
4.1. The Service Provider is unilaterally entitled to change, expand, or reduce the services, content, and functions available on the Portal, as well as to introduce new services, contents, and functions. The Service Provider informs Users about the availability of new services, functions and content on the Portal, among other things, on the Portal.
4.2. All Users may use the Portal solely at their own risk and responsibility.
5. USER REGISTRATION
Some advertising services available on the Portal can only be used after prior registration. The rules and conditions related to user registration and the registration process are contained in the Terms of Use of the Portal, which document is available at the following link: www.agroinform.hu/en/terms-and-conditions
6. ADVERTISING ON THE PORTAL
6.1. Rules related to posting an ad
6.1.1. The portal's advertising services can only be used by users who have signed a contract and who have registered or signed a contract for the classified ads service.
6.1.2. The User may only advertise products, goods, services or jobs on the Portal that he owns or is authorized to dispose of, and whose advertising is not prohibited by law or these GTC. The User may not violate other rights, legitimate interests and legislation. Otherwise, you are fully responsible. In the advertisement, the User must provide real data and, in all cases, the User falling under the scope of VAT must provide the gross purchase price including the amount of VAT. The Service Provider is not responsible for the content, adequacy, truthfulness and legality of the advertisement posted on the Portal, therefore the User who posted the advertisement is solely and directly responsible. The Service Provider is entitled to remove obviously incomplete, untrue, inappropriate, false or illegal advertisements from the Portal without prior notice, and shall notify the User who submitted the advertisement of this by e-mail. The User is therefore not entitled to make any claims against the Service Provider.
6.1.3. With the Service Provider's appropriate confirmation of the User's (as Customer) advertisement request by e-mail, the advertising contract is established between the Service Provider and the User.
6.1.4. For posting marketplace ads, the so-called it is possible after "telephone authentication". As part of this, the User will either receive an identification code by SMS to the phone number provided by the User, which will be authenticated by sending it, or the Service Provider's employee will contact the User for identification at the provided phone number.
6.2. Posting a classified ad
6.2.1. On the Portal, it is possible to post a free classified ad (hereinafter referred to as: Free classified ad) or, in exchange for a fee, to advertise based on an individual contract (hereinafter referred to as: Paid classified ad).
6.2.2. Posting a classified ad on the Portal is free of charge for up to 3 classified ads. The User can place a free classified ad by clicking on the "Post an ad" button, filling out and sending the electronic form that appears there. Fields marked with an asterisk are required to submit a classified ad.
6.2.3. If the User wants to post a number of classified ads on the Portal at the same time that exceeds the free classified ads limit, the User must pay the monthly fee specified in the Tariff (hereinafter: monthly fee for classified ads) for the ads.
6.2.4. No link, other contact information, or website address may be placed in a free ad (including its title, text, and attached images).
6.2.5. It is possible to post a classified ad within the framework of a monthly subscription agreement that also includes extra services based on prior consultation with the Service Provider. Discussions about the classified ad can be initiated with the relevant customer contact person at the advertiser's registered office: https://www.agroinformmedia.hu/kapcsolat/
6.2.6. Both Free and Paid classified ads, if they comply with the provisions of these Terms and Conditions, are active on the Portal for 3 months after uploading, after which they are placed in the inactive category and will not be visible or displayable to Portal visitors. The Service Provider sends information to the User by e-mail no later than 1 week before the inactive state is established, and repeats this when the inactive state is established. Ads can be inactive for up to 1 month; during this period, the advertisement can still be reactivated by the User. After 1 month of inactivity, the Service Provider deletes the ad and notifies the User of this by e-mail. After deletion, the ad can no longer be activated.
6.2.7. In the case of both Free and Paid classified ads, it is possible to highlight the ad for a fee. The customer can pay the promotion fee by bank transfer, bank card payment or PayPal when the ad is posted. The Customer with a subscription is obliged to settle the withdrawal fee by subsequent bank transfer, when invoicing after the month in question.
6.2.8. The User can find out about the current ad highlighting options and their prices by logging into their user account on the ad management page.
6.2.9. During the advertising period, the User (as a Customer) can modify the Free and Paid Classified Ads posted on the Portal at any time in compliance with the provisions of these General Terms and Conditions and the relevant legislation.
6.3. Framework agreement provisions
6.3.1. If it is justified based on the needs of the User as a Customer, the Parties may enter into a framework agreement for the advertisements that the User as a Customer wishes to display. The exact duration of the framework agreement, the amount of related fees and discounts are included in the written offer sent by the Service Provider and the individual Customer, as well as in the framework agreement. The User, as the Orderer, acknowledges that in the case of a framework agreement, individual advertisements are published based on ad hoc orders placed in connection with the framework agreement, depending on the available capacity and surface occupancy. Individual orders are confirmed by the Service Provider within 3 working days of receipt. The confirmation contains information on whether the interface or appearance specified in the individual order is available at the given time. The User, as a Customer, acknowledges that the appearance as defined in the individual order can only be fulfilled if it is possible depending on the available time of the surface or appearance form as defined therein, and the Service Provider expressly confirms this in writing to the Customer. If the contents of the individual order cannot be fulfilled depending on the free capacities, then as a result, no claim for damages or other claims can be asserted against the Service Provider.
6.3.2. The User, as a Customer, also acknowledges that if the Service Provider grants him a discount based on a framework agreement, it can only be applied in its entirety if the Customer fulfills the options set out in the framework agreement, forming the basis of the discount and defined in the framework agreement during the contractual period, in that regard, he makes full use of it. In the absence of this, the discount will be applied proportionally depending on the utilization.
6.4. Provisions related to the content of advertisements
6.4.1. The Service Provider only accepts advertisements that correspond to the Portal's ethos (mainly agricultural and agriculture-related topics) and style, and also comply with the provisions of these GTC and legislation. The Service Provider is entitled to examine the incoming advertisements and delete them from its system based on their content, form or any other criteria without prior notice and with subsequent information to the User. The Service Provider is therefore entitled to decide on the display of the ad within its own authority. As a result, the User is not entitled to claim compensation or other claims against the Service Provider.
6.4.2. The User is responsible for the truthfulness of the advertisement, as well as for ensuring that the advertisement does not conflict with the law, does not violate the rights and legitimate interests of third parties, and does not violate the provisions of these General Terms and Conditions. The Service Provider is not obliged to investigate these circumstances, in the event of a violation, the User bears the burden of proving that the content of the advertisement does not conflict with the law, or that it complies with the law, the provisions of these General Terms and Conditions and reality. If the Service Provider is held directly liable due to a violation of the law in connection with the advertisement posted by the User, the User is obliged to reimburse the Service Provider for all resulting costs and damages immediately and in full, and is obliged to do everything in order to exempt the Service Provider from the resulting obligations .
6.4.3. In the case of advertising animals, in addition to the other provisions contained in the legislation and the General Terms and Conditions, the following regulations must also be observed:
i) In the advertisement, only the animal with a verifiable pedigree or pedigree (primarily a cat, cat) can be called purebred. In the advertisement, the advertiser is expressly obliged to indicate the existence of the verification document.
ii) In the case of an advertisement by a breeder, the name of the kennel is also mandatory.
iii) Dogs and cats can only be advertised for adoption free of charge, unless the advertiser enters into a contract as a dog or cat breeder and proves with appropriate documents that he continues his activities as a registered breeder.
iv) If the advertised animal has been vaccinated against rabies, the advertiser must indicate the existence of documents to prove this in the advertisement.
v) It is forbidden to advertise an animal younger than 8 weeks old, unless it is indicated in the advertisement that the animal can only be accepted after reaching the age of 8 weeks.
vi) If required by law, or if the animal has one, the advertiser is obliged to indicate the availability of the pet health book in the advertisement.
6.4.4. The Service Provider is not responsible for the quality, usability, safety and compliance with legal and other standards of the products advertised by Users on the Portal, the reality of the product, and for the fact that the transaction related to the product is actually carried out. With any questions or objections related to the subject or content of the advertisement, the User may contact only the User who advertises.
6.4.5. XLVIII of 2008 on the basic conditions and certain limitations of economic advertising activity. Act (Advertising Act) § 3 d) in the case of displaying commercial advertising as an advertisement, all legal requirements (including, but not limited to, the Advertising Act and Act XLVII of 2008 on the Prohibition of Unfair Commercial Practices towards Consumers, as well as the Unfair Market the User is obliged to comply with the provisions of Act LVII of 1996 on the prohibition of competition, in particular, but not exclusively:
the. The User is obliged to enter his name (company name), address (headquarters), tax identification number (tax number).
b. In the case of advertising for a product subject to a prior quality inspection or conformity certification obligation defined in a separate law, the User must declare to the Service Provider that the inspection has been carried out and that the product can be put on the market based on it. If the product is not subject to prior quality inspection or compliance certification, the declaration must include this. In the absence of such a declaration, the advertisement cannot be published.
c. Advertisements that are classified as prohibited advertising according to the provisions of the law are prohibited and may be deleted by the Service Provider at any time .
d. Unfair trade practices are prohibited. Unfair, in particular, but not exclusively, is the commercial practice that is prohibited by Article XLVII of 2008 on the prohibition of unfair commercial practices towards consumers. violates the provisions of the law.
e. LVII of 1996 on the prohibition of unfair market behavior and restriction of competition is prohibited. to behave in violation of the provisions of the law.
f. Pursuant to Government Decree 414/2017 (XII.18.) on the detailed rules for the procedure, notification, data provision, registration and control related to the supervision of the wood trade chain (hereinafter: EUTR), in the case of advertising activities belonging to the wood trade chain related to wood products, the the real technical identification number of the wood trade chain actor providing the offered product or service must be indicated in the advertisement. When selling standing timber, as the first marketer, the seller is also considered a member of the timber trade chain, so he must include the real EUTR technical identification number and the forest manager's registration number in his advertisement.
6.4.6. The Service Provider is entitled at any time to check the owner of the EUTR technical identification number in the NÉBIH database made available for this purpose. If the advertiser complies with the provisions of this point by providing a false or false EUTR technical identifier or registration number, the Service Provider is entitled to remove the advertisement without prior notice.
6.4.7. It is prohibited to publish an ad that complies with the following on the Portal, and those ads that have already been published that implement any of the following can be deleted by the Service Provider at any time, even without prior notice:
the. which do not correspond to the agricultural content of the Portal;
b. that are in violation of the law;
c. which are the XLVIII of 2008 on the basic conditions and certain limitations of economic advertising activity. they are classified as prohibited advertising according to the provisions of the law (e.g. misleading advertising, advertising with sexual content, advertising of goods whose production or distribution is against the law, advertising of dangerous cattle and animal fighting, advertising of tobacco products, etc.);
d. which violate Act XLVII of 2008 on the prohibition of unfair commercial practices towards consumers. Act, and LVII of 1996 on the prohibition of unfair market behavior and restriction of competition. the provisions of the law;
e. which violate personal rights, rights of mercy, other people's religious, worldview, nationality rights, copyrights or the rights to the protection of personal data, conflict with good morals, or violate the relevant ethical standards (including in particular the standards of the Hungarian Advertising Code);
f. the content of which is incomplete, or which may be assumed to contain inaccurate or incorrect data;
g. which are advertised in large numbers with the same content;
h. which do not contain essential differences compared to other active advertisements (a product may only be advertised once);
i. which advertise several products at the same time (only one product can be included in an ad);
j. which are uploaded to the website in an inappropriate (unreadable) format (the Service Provider also considers any advertisement in which characters are added to attract attention or for any other purpose to be unreadable);
k. which does not comply with these GTC;
l. which do not contain a price, a specific room, or do not contain a specific product offer, do not accurately identify the seller;
m. that promote competing sites;
n. which give the impression, in a misleading way, that the product or advertiser in the advertisement is supported by the Service Provider;
He. where the text and accompanying image clearly refer to different products. Images that contain the name, address, logo, or watermark of another website, or that infringe the rights or laws of other individuals, copyrights, or intellectual works may not be included;
p. in which the advertisement of the product can actually be linked to another User (i.e. not to the uploader of the ad) (e.g. an individual advertises a product owned by a company, or a company advertises a product owned by an individual), or the purpose of which, by creating several user accounts, is to increase the number of paid advertising options in addition to the 3 avoidance of obligation;
q. which contain an internet link pointing out of the Portal (either in its title, description or in the attached image or video), or in which a URL address is displayed in the title or description of the advertisement or in the attached image or video;
r. the content of which is provocative or offensive, or may cause displeasure for third parties, the tone is rude, aggressive, the content is fear-inducing, obscene, offensive to good taste, public taste, public interest, racist, exclusionary, hateful, aimed at defaming, insulting, or undermining the honor of other persons (e.g. . personalizing), violates the generally accepted moral standards of society, the appreciation of natural, historical, scientific, cultural values, any world view, religious beliefs, portrays competitors' products, services, brand names, or the competitor's company in a bad light;
s. which infringes the copyright, trademark, patent rights, trade secrets, know-how, other rights or legitimate interests of others, as well as their creations and interests protected by law;
t. the distribution of which is prohibited by law or requires a license or notification, but the Customer does not have a license or notification;
u. which, according to its content, is classified as an animal breeding ad (this also includes the case when the advertiser does not have a breeder's certificate, does not have a pedigree), or violates the provisions of these General Terms and Conditions for animal advertisements.
v. In the absence of the information required for animal advertisements, the Service Provider is entitled to refuse to publish the advertisement, and in case of doubt, it is entitled to request the relevant supporting documents from the advertiser (e.g. proof of origin, documents relating to the kennel). If the advertiser does not comply with the Service Provider's invitation to this effect within the specified deadline, the Service Provider may refuse to publish the advertisement.
w. its content is aimed at, refers to, or is related to the advertisement of animal antlers;
x. contains a link despite free advertising;
y. 41/2010. (II.26.) Pursuant to the provisions of the Government Decree, the transfer of this ownership right is permitted only after marking the animal with an electronic transponder (i.e. a microchip implanted under the skin). The availability of the microchip and, where applicable, the fact that the cost of the chipping is borne by the customer, must be indicated in the advertisement. In the absence of this, the Service Provider may refuse to publish the advertisement or may remove the relevant advertisement without prior notice.
z. In the case of wood goods, Regulation 995/2010/EU (October 20, 2010) on determining the obligations of the European Parliament and market participants placing wood and wood products on the market, and XXXVII of 2009 on forests, forest protection and forest management. law, as well as the provisions of Government Decree 414/2017 (XII. 18) on the detailed rules of the procedure, notification, data provision, registration and control related to the supervision of the timber trade chain, and does not comply with their provisions.
6.4.8. In the event of a problem arising in connection with a prohibited advertisement according to these GTC, the Service Provider, acting at its own discretion, may either delete the advertisement from the Portal, or the User (the Customer) may receive a verbal warning from the Service Provider to the e-mail address or telephone number provided by the User, in which the Service Provider can indicate the link of the problematic ad, as well as the problem that arose in connection with the ad.
6.4.9. If within 2 (two) working days after sending the e-mail or verbally indicating the problem on the phone, the User (the Customer) does not or does not modify the ad properly, the ad will be deleted.
6.4.10. In case of cancellation of a prohibited advertisement according to these GTC, the Service Provider will not refund the advertisement fee to the User.
6.4.11. The Service Provider is entitled to block the User's registration or to limit the User's ad posting limit, or to refuse the publication of further advertisements of the User due to the posting of repeated, inappropriate advertisements.
6.4.12. The Service Provider shall take measures to remove all advertisements within the deadline specified in the law, which are subject to the requirements of Article CVIII of 2001 on certain issues of electronic commercial services and services related to the information society. is notified in accordance with the provisions of the Act (Elkertv.). The Service Provider cooperates with the authorities within the relevant legal framework in force at all times in order to prosecute persons who commit violations of the law. Users can report their complaints about infringing information to the e-mail address ugyfelszolgalat@agroinform.hu. If any third party notices that the information appearing on the Portal infringes on the copyright, performance, sound recording, program, audio-visual work, database or trademark protected by copyright law, then Elkertv. may request the Service Provider to remove information that violates your rights by means of a notification contained in a private or public document with full probative value.
6.4.13. Advertisements appear both on the Portal and on social media sites operated by the Service Provider (Facebook, Instagram, Linkedin, TikTok, Pinterest). In addition, depending on the choice of the Service Provider, the advertisement may be published on the websites of the Service Provider's possible cooperation partners, as well as on other media, in particular, on a call-back basis or on GÉPTIPP. it can also be distributed through publication in advertising newspapers and trade magazines published by Agroinform Media. The Service Provider informs the User in advance about these partners and appearance opportunities.
6.5. Payment of the advertising fee
6.5.1. After the request for posting the advertisement, the Service Provider issues an invoice for the advertisement fee in accordance with 5.5.2. in accordance with the provisions of If the special provisions for individual advertisements do not provide otherwise, the fee payment deadline is 8 days from the issue of the invoice, in case of failure of which, the Service Provider shall be liable under the Civil Code. is entitled to late payment interest according to its provisions. The fees for advertising services consist of media appearances and related management fees, which are itemized by the Service Provider on the invoice.
6.5.2. The Service Provider issues an electronic invoice for the advertising fee and sends it electronically to the e-mail address provided by the User during registration or posting/ordering the advertisement, which the User accepts by accepting these GTC.
6.5.3. If the User (the Customer) does not fulfill his obligation to pay the fee related to the paid advertisement after the deadline for payment of the fee has passed, despite the Service Provider's written notice, the Service Provider becomes entitled to delete the ordered but unpaid advertisements, as well as the User (the Customer)'s advertising to limit its possibilities.
6.6. Termination of the advertising contract
6.6.1. If the User who is not a consumer posts an advertisement for a fee, he is not entitled to withdraw from the relevant contract or terminate it by termination.
6.6.2. The agreement between the User and the Service Provider concerning individual advertisements is concluded for a specific period of time specified in the order, and is terminated after the specified period of time.
6.6.3. The User may request the Service Provider to remove their advertisement before the expiration of the specified period in the case of advertisements appearing on the Portal, however, the advertisement fee will not be refunded in this case.
6.6.4. If the Service Provider removes the ad before the end of the specified period in the cases specified in these GTC, the ad fee will not be refunded.
6.6.5. If either party seriously violates the provisions contained in the separate agreement related to advertising or in these GTC, the other party is entitled to terminate the advertising contract in writing with immediate effect. In this case, the Service Provider is entitled to remove the User's advertisement from the Portal.
6.7. Special rules related to individual advertising services
6.7.1. The conditions for certain advertising services appearing on the Portal are contained in the document for the specific advertisement/campaign type, which the Service Provider sends to the User as an attachment to the order form in the case of an order for the specific advertising service.
6.7.2. The User can ask the Service Provider to modify the advertisement appearing on the Portal - including the banner, the PR article, the video and the - at any time under the conditions contained in these GTC. A one-time modification of the ad is free for all ad types, additional modifications are subject to a fee. In the case of a banner, PR article, or video, the advertisement can be modified according to this rule based on an individual request and an individual agreement with the Service Provider; in the case of printed advertisements, the advertisement cannot be modified after the approval of the Customer.
7. INFORMATION ON THE CONSUMER'S RIGHT OF WITHDRAWAL AND TERMINATION AND THE COSTS OF RETURN TO THE CONSUMER
7.1. Pursuant to Government Decree 45/2014 (II. 26.) on the detailed rules of contracts between consumers and businesses (hereinafter: Government Decree ), the User who is considered a consumer according to the law has the right of withdrawal and termination without reason within 14 days in accordance with § 20 of the Government Decree in relation to the advertising services used in return for consideration.
7.2. With regard to the right of withdrawal and termination, the User referred to in this clause shall hereafter only be understood as a user who is considered a consumer according to the law.
7.3. In the case of an advertising contract, the consumer User may exercise his right of withdrawal or termination within fourteen days from the date of conclusion of the contract.
7.4. The Service Provider is able to comply with the deadlines set for the provision of the services and for the commencement of the provision of the service, if the User using the service accepts, before paying for the service, that the Service Provider provides the service used in accordance with these General Terms and Conditions, § 20 of the Government Decree ( start before the end of the period (14 days) according to point b) of paragraph 2, with the fact that after the start of the performance of the service used, the User does not have the right of withdrawal, but the right of termination without reason, within 14 days from the date of conclusion of the contract for the service during the existence of the contract, until the completion of the service as a whole, after which the User loses the right to cancel.
7.5. The Consumer User can exercise his right of withdrawal or termination either on the form letter attached to these General Terms and Conditions according to Annex 1 of the Government Decree, or by means of a clear declaration to this effect, which he must deliver to the Service Provider's postal address specified in these General Terms and Conditions or to ugyfelszolgalat@agroinform.hu to your email address. The right of withdrawal or termination is exercised within a time limit if the User sends it within the time limit specified in the previous paragraph. The User bears the burden of proving that he has exercised his right of withdrawal or termination in accordance with the provisions of this paragraph.
7.6. In case of exercising the User's right of withdrawal according to this point, the Service Provider shall immediately, but no later than within 14 days from the receipt of the statement by the Service Provider, refund all compensation provided by the User, including the costs incurred in connection with the performance. During the refund, the Service Provider uses a payment method identical to the payment method used during the original transaction, unless the User expressly consents to the use of another payment method, but the consumer may not be charged any additional fees as a result.
7.7. In case of exercising the right of termination, the Service Provider is entitled to the consideration for the service provided up to the date of termination, the part of the consideration that exceeds the value of the service actually provided will be refunded to the User. During settlement, the amount to be paid proportionately by the User shall be calculated based on the total amount of the compensation plus tax. However, if the User proves that the total amount is excessively high, the proportional amount must be calculated based on the market value of the services performed up to the date of termination of the contract. When determining the market value, the consideration for the same service of the companies performing the same activity at the time of the conclusion of the contract must be taken into account. According to this paragraph, the User is obliged to reimburse the reasonable costs of the Service Provider, if the Service Provider has started the performance at the express, prior request of the User, and exercises the right of termination after the start of the performance.
8. NOTIFICATION OF THE CONTRACT BETWEEN THE SERVICE PROVIDED BY THE SERVICE PROVIDED BY THE USER WHO IS A CONSUMER BAN
8.1. Service provider name: see clause 2 of the General Terms and Conditions.
8.2. Service Provider's registered office, place of business, postal address, Service Provider's data: see clause 2 of the General Terms and Conditions.
8.3. About the total amount of compensation for services according to the contract increased by tax, as well as about all additional costs that may arise on top of that:
• On the one hand, the User can find out about the prices of the services from the Tariff, before ordering the services not included in it, on the Portal, and from the offer sent by the Service Provider to the Customer.
8.4. In the case of an open-ended contract or a contract including a subscription:
• The amount of the fee specified by the Service Provider includes all costs of the service. If it is not possible to calculate the total consideration or all costs in advance, the User will be informed about how to calculate the amount of the consideration before concluding the contract and ordering the service.
8.5. The fee for the use of the device used to conclude the contract, enabling communication between those who are absent:
• There is no such.
8.6. Regarding the terms of performance, especially payment and the deadline for performance, as well as the company's complaint handling method:
• Information about the conditions of performance, payment methods, performance deadlines and complaint handling is available in the General Terms and Conditions.
8.7. The consumer's right of withdrawal and termination:
• contained in point 7 of the General Terms and Conditions.
8.8. Accessories warranty
8.8.1. In the event of defective performance by the Service Provider, the Consumer may assert a warranty claim against the Service Provider in accordance with the rules of the Civil Code.
8.8.2. The obligee performs incorrectly if, at the time of performance, the service does not meet the quality requirements established in the contract or legislation. The obligee does not perform incorrectly if the right holder knew of the error at the time of the conclusion of the contract, or should have known of the error at the time of the conclusion of the contract.
8.8.3. In the case of a contract between the consumer and the Service Provider, it must be assumed, until proven otherwise, that the defect recognized by the consumer already existed at the time of the performance within six months of the performance, unless this presumption is incompatible with the nature of the matter or the nature of the defect.
8.8.4. Based on a contract in which the parties owe mutual services, the Service Provider is liable for defective performance.
8.8.5. Based on the consumer's warranty claim, the consumer can: request repair or replacement, unless the fulfillment of the demand chosen by the consumer is impossible or would involve disproportionate additional costs for the Service Provider compared to the fulfillment of another demand. If you did not or could not ask for the repair or replacement, you can request a proportional delivery of the compensation, or the consumer can repair the defect at the expense of the Service Provider, or have it repaired by someone else, or - as a last resort - you can also withdraw from the contract. There is no room for cancellation due to an insignificant error.
8.8.6. The consumer can switch from the accessory warranty right of his choice to another. He is obliged to pay the costs caused by the transfer to the Service Provider, unless the Service Provider gave a reason for the transfer, or the transfer was otherwise justified.
8.8.7. After discovering the error, the consumer is obliged to notify the Service Provider of the error without delay. In the case of a contract between the Consumer and the Service Provider, an error communicated within two months of the discovery of the error shall be deemed to have been communicated without delay. The consumer is responsible for damage resulting from the delay in communication. In the case of a contract between the consumer and the Service Provider, the consumer's warranty claim for accessories expires within two years from the date of performance.
8.9. About the after-sales customer service and other services, as well as the existence of the warranty and its conditions:
• The consumer can also request information about the services on the given topic in these Terms and Conditions, as well as at the e-mail addresses and phone numbers provided on the Portal. The Service Provider does not undertake any warranty.
8.10. Is there a code of conduct according to the Act on the Prohibition of Unfair Commercial Practices against Consumers, or how to request a copy of the code of conduct:
• It is not available, it is not possible to request a copy.
8.11. In the case of a fixed-term contract that can be converted into an indefinite-term contract, the conditions for the conversion and the conditions for terminating the contract thus converted into an indefinite-term contract:
• There is no such case.
8.12. Regarding the shortest duration of the consumer's obligations according to the contract:
• In the case of free ads, the advertiser has the right to delete his ad at any time, in case of such a request for deletion, the ads will be deleted within 30 days. The user account will be deleted within 30 days from the day the deletion was initiated. The Service Provider does not delete the advertisements posted by the User from the database even after the advertisement expires, they only become inactive, but can be viewed in the User's account. By deleting the user account, the User's ads will also be deleted. In the case of services provided against consideration, the shortest duration of the consumer's obligations according to the contract for the given service can be found on the Portal.
8.13. Regarding the provision of a deposit or other financial security to be paid or provided by the consumer at the request of the business and its conditions:
• There is no such.
8.14. On the operation of the digital data content and the applicable technical protection measure:
• The Service Provider has carried out and maintains and continuously updates the necessary protection measures in connection with the operation of the servers and other equipment it operates (including the infrastructure ensuring network connection). It ensures the appropriate placement and physical protection of the devices, and ensures the protection of the stored data through the available IT tools.
8.15 In accordance with the knowledge that can reasonably be expected from the company about the interoperability of digital data content with hardware and software:
• The Portal browser works independently with all regularly used and widely distributed operating systems, as well as displayable mobile devices (mobile phones, tablets).
8.16. On the possibility of using the out-of-court complaint handling method and dispute resolution mechanism, which is mandatory for the company based on the legal requirement or the decision of the company, as well as the method of access to it:
• Consumers can primarily address their complaints in writing directly to the Service Provider, which will do its best to eliminate and remedy any violations. The Service Provider and the consumer settle their legal disputes primarily out of court, through negotiation. If the consultation does not lead to a result, the consumer can turn to an authority, a court, or a conciliation body in accordance with the applicable laws and the General Terms and Conditions.
8.17. About the possibility of contacting the conciliation body, the name of the competent conciliation body according to the location of the Service Provider and the postal address of its seat:
• The conciliation body is responsible for the out-of-court settlement of disputes between the consumer and the company related to the quality and safety of the product, the application of product liability rules, the quality of the service, and the conclusion and performance of the contract between the parties (hereinafter: consumer dispute). : for this purpose, attempting to create a settlement, and in the event of this being unsuccessful, making a decision on the case in order to ensure simple, fast, efficient and cost-saving enforcement of consumer rights. At the request of the consumer or the business, the conciliation board provides advice on the rights of the consumer and the obligations of the consumer. The condition for initiating the procedure of the conciliation body is that the consumer directly attempts to settle the dispute with the concerned business. The procedure of the conciliation board starts at the consumer's request. The request must be submitted in writing to the chairman of the conciliation board. Competent conciliation body according to the seat of the Service Provider: Budapesti Békéltető Testület, 1016 Budapest, Krisztina krt. 99., mailing address: 1253 Budapest, Pf.: 10.
9. COMPLAINT HANDLING, SETTLEMENT OF DISPUTES
9.1. Complaints related to the Portal can be reported to the Service Provider in writing, including complaints sent by post or electronic mail (e-mail), or verbally or by personal notification at the following contact details of the Service Provider:
• Address for reporting a written complaint:
◦ Service provider's registered office: 1149 Budapest, Angol u. 34.
◦ Postal address of the service provider: 1149 Budapest, Angol u. 34.
◦ Service provider e-mail address: ugyfelszolgalat@agroinform.hu
• Address for reporting a verbal complaint: Service Provider's registered office: 1149 Budapest, Angol u. 34.
9.2. Verbal complaints can be made on working days between 9:00 a.m. and 4:00 p.m. If a verbal complaint is submitted, a record of the complaint must be taken, the complaint must be investigated immediately and, if necessary, if possible, it must be remedied immediately, otherwise it must be investigated within 30 days, and the User making the complaint must be informed in writing of the result of the investigation .
9.3. If a written complaint is submitted, the Service Provider will investigate the complaint within 30 days, and within this deadline, the Service Provider will also send a substantive response in writing to the User making the complaint. If the Service Provider rejects the complaint, it is obliged to give reasons.
9.4. In the event of rejection of the complaint, the User can contact the conciliation body operating at the county chamber of commerce and industry competent according to his/her place of residence, or, failing this, the Budapest Conciliation Board operating at the Budapest Chamber of Commerce and Industry (1016 Budapest, Krisztina krt. 99. III. em) 310., mailing address: 1253 Budapest, Pf.: 10., and in addition, you can contact the competent consumer protection authority according to the place of residence of the Service Provider. Correspondence address of the competent consumer protection authority according to the registered office of the Service Provider: Consumer Protection Authority of Budapest Capital City Office, 1364 Budapest, Pf.: 144.
9.5. If the User does not consider any of the Service Provider's statements satisfactory, in addition to possible legal enforcement, he can turn to the following forums:
• Economic Competition Office
◦ 1054 Budapest, Alkotmány u. 5.
◦ Postal address: 1245 Budapest 5. Pf.: 1036
◦ Telephone: (1) 472-8900; Fax: (1) 472-8905
(in case of consumer deception)
• Regional inspectorates of the National Consumer Protection Authority
Contact details of the competent consumer protection authority: Consumer Portal - Consumer Protection Authority (kormany.hu)
• Office of the National Media and Communications Authority
◦ 1015 Budapest, Ostrom u. 23-25.
◦ Postal address: 1525 Budapest, Pf.: 75.
◦ Phone: +36 1 457 7100, Fax: +36 1 356 5520
◦ e-mail address: info@nmhh.hu
10. RESPONSIBILITY FOR COMPLIANCE WITH THE RULES OF THE ADVERTISING ACT
10.1. By signing the order, the User as the Customer (hereinafter: Customer) declares that if XLVIII of 2008 on the basic conditions and certain limitations of economic advertising activities is classified as an advertising intermediary according to § 3 point i) of the Act, then it has entered into a written contract with the advertiser in this regard.
10.2. The Customer, who is considered an advertising intermediary, declares that in the contract concluded with the advertiser in the above subject, it was agreed that the Customer's right of representation extends to the conclusion of the contract for the publication of the advertisement in the name of the advertiser (Customer), its modification and the acceptance of performance.
10.3. The customer undertakes to comply with Act XLVIII of 2008 on the basic conditions and certain limitations of economic advertising. Act 5/C. § or 5/D. § fines imposed on the Service Provider as an advertising publisher due to violation of the provisions of § or non-compliance with the rules (thus, in particular, but not exclusively, fines imposed by the Economic Competition Authority, the consumer protection authority or other competent authorities) and reimbursement of damages and civil rights claims.
10.4. Service provider - Act XXII of 2014 on advertising tax. in accordance with the relevant provisions of the Act - declares that the Service Provider, as a taxable person according to § 3 of the Act, is liable for advertising tax with regard to the order of advertising publication, and is considered a taxable person. The Service Provider undertakes to fulfill its obligation to declare and pay the advertising tax in full and on time in accordance with the provisions of the relevant legislation.
11. MODIFICATION OF THE TOS
11.1. The Service Provider is entitled to unilaterally modify these GTC at its own discretion and discretion. The reason for the amendment may be, in particular, but not exclusively:
a) a significant change in the Service Provider's circumstances;
b) a significant change in technology;
c) legislative change;
d) a reason related to the Service Provider's operation, economic interests, technical or technical possibilities, management, circumstances influencing the service.
11.2. The Service Provider is obliged to publish the General Terms and Conditions, as well as the amendment to the General Terms and Conditions and the General Terms and Conditions consolidated by the amendment, in a clearly visible place on the Portal, on the opening page of the Portal, or directly accessible from there, in a way that can be stored, displayed and printed free of charge. The General Terms and Conditions amendment shall enter into force on the 8th day after its publication, and the General Terms and Conditions amendment shall apply to all contracts entered into after the entry into force of the General Terms and Conditions amendment as well as contracts concluded before that.
11.3. The Service Provider shall notify the Users of the modification of the General Terms and Conditions electronically in such a way that, upon the User's first access to the Portal after the modification, a pop-up window will inform the User of the modification of the General Terms and Conditions and the contents of the modified General Terms and Conditions. The User accepts the GTC amendment by clicking before logging in.
11.4. If the User does not object to the GTC amendment in writing to the Service Provider within 8 days of publication or notification (whichever is later), it shall be considered as an indication that the User has expressly accepted the GTC amendment.
11.5. If the User specifically objects to the GTC amendment and expressly does not accept it, the User is entitled to terminate the contract with the Service Provider in writing with a 15-day notice period.
12. TERMINATION AND TERMINATION OF AGREEMENT
12.1. The Service Provider is entitled to terminate the existing contract with the User based on these Terms and Conditions with 15 days' notice without giving a written reason.
12.2. The User is entitled to terminate the existing contract with the Service Provider based on these Terms and Conditions with 15 days' notice without giving a written reason.
12.3. The Service Provider is entitled to terminate the contract with the User with immediate effect, in writing:
a) if the User exceeds the usage license specified in these GTC;
b) if the User seriously violates the provisions of these GTC.
12.4. The parties are entitled to terminate the contract in accordance with these General Terms and Conditions in writing at any time by mutual agreement.
12.5. If the User causes damage to the Service Provider by breaching the contract in accordance with these GTC, he is obliged to compensate it in full. The compensation obligation covers sticky damages, consequential damages, liability damages, lost profits for the Service Provider and the costs incurred by the Service Provider to eliminate the damage as a result of the User's breach of contract.
13. FINAL PROVISIONS
13.1. If a provision of these GTC is invalid or becomes invalid, this provision does not affect the other provisions of the agreement.
13.2. These GTC are governed by the laws of Hungary and Hungarian law, and the Hungarian authorities and courts have jurisdiction to adjudicate legal disputes arising from this.
13.3. These GTC form an inseparable annex to the contract between the Service Provider and the User. By placing the individual order (posting an ad), the User expressly declares and acknowledges that he has read and acknowledged the provisions of these Terms and Conditions and has recognized them as binding on him.
13.4. These Terms and Conditions apply for an indefinite period of time.
Budapest, July 12, 2021.
No. 1 annex
Withdrawal/Cancellation declaration form
(Please fill it out and return it only in case of intention to withdraw/terminate the contract!)
Addressee: Agroinform Média Kft.
Headquarters: 1149 Budapest, Angol u. 34.
e-mail: ugyfelszolgalat@agroinform.hu
I/we, the undersigned, declare that I/we exercise my/our right of withdrawal/termination with respect to the contract for the sale of the following product/s or the provision of the following service: *
Date of conclusion of contract / date of acceptance: *
Name of the consumer(s):
Address of the consumer(s):
Signature of the consumer(s): (only in the case of a statement made on paper)
Dated:
