ATTENTION KEEPERS!!!! STS competition - tips, tricks, important information

Bács-Kiskun county, 6060 Tiszakécske

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Farmers, ATTENTION!

In addition to the requests for proposals, we regularly receive important questions, and our answers to these questions will be published on our website and here on Agroinform, in case they are useful to others. It is worth following our posts.

1.
First of all, you need to make sure that you are asking for a quote for the right machines and equipment. The systems can be customised without any particular problem by using the manufacturer's recommended accessories, which will make the system the most manageable.

The easiest way to clarify the answers is to call +36 70 567 23 23.

(Please bear with us, we are working with a lot of owners at the same time, so calls are often back-to-back, but we will get back to you!)

Before you call us, please have the following information ready:

- the amount of feed to be prepared at one time,
- the ceiling height of the room where the system is to be installed,
- for auger conveyors, the required hourly capacity, the required lifting height,
- the amount of electricity available at the connection point (!),
- what is the idea for the discharge, what is the next step in the feed preparation after grinding, mixing, etc.

Once we have successfully passed the planning stage, please send your request for a quotation - as discussed on the phone - by e-mail to info@bestforfarmers.hu or here on the site under the Contact tab.

The following information is REQUIRED:

- Name
- Name and address
- Tax number
- Name of contact person
- Contact person e-mail address
- Contact telephone number
- List of machines and accessories covered by the tender.

WITHOUT THIS INFORMATION WE ARE NOT ABLE TO SEND YOU A QUOTATION!

Thank you for your understanding!

As you can see from the above, the more information we have, the faster we can send you a quote!

After a well thought-out design, we will finalise our offer, which will be closed with a digital signature, after which no changes will be possible!

If you would like to know more in advance, you can request a quotation in batches, even for machines of different sizes, power and capacity.

After reviewing the quotation, we expect your reply by e-mail, which machines and accessories should remain in the quotation, after which we will finalise and close the quotation as described above.

2. Why choose M-ROL as your brand? There are other players on the market, in advertising...

This is a legitimate and understandable question, as it is not easy to choose the right long-term machine and manufacturer from the huge (and growing) range.

Professional, almost studio-style photos, polished machines, catchy headlines in every advertisement, important information sometimes seems to get lost (technological experience, warranty conditions, service background, spare parts supply...etc.)

Often, the advertised "brand name" is not followed by a simple Google search to find the manufacturer...

We can't comment on the merits of these "distributors", of course we see and hear the problems, our owners tell us the stories on a daily basis.

For example: company No. 1 advertises M-ROL machines on its own website as a "represented brand", but gives a quote for another brand or not at all, the farmer waits weeks before he even gets a reply. One wonders how important the customer is to them if they don't even answer the phone...

In our second example, a third company sends a quote to a company that also advertises M-ROL machines on its own website, from the e-mail address of a fourth (!) company, half of it for M-ROL machines, half for other brands, explaining that it "has no data for M-ROL machines"... The question arises, on the one hand, with whom will the bidder do business now, and on the other hand, how available will be the machine in the bid at the end of the tender, not to mention the warranty services and spare parts supply.

Unfortunately, in the past year we tried to help a lot of damaged farmers who got into trouble, and no technical support or spare parts were available for the machine purchased at a price of 20-30 thousand forints cheaper from another company, and they could not even install or use it...

Unfortunately, our possibilities are limited, and although we would like to help everyone, but we had to make a decision, so we write here for information that in the future we can only provide GUARANTEED SERVICE ON M-ROL MACHINES PURCHASED BY US! Thank you for your understanding!

Our third case is even more strange, because on the company's website, M-ROL is listed under the represented brands (completely irregularly), but Agroinform advertises at least 5 (!) machines of different colours, under different brands, with similar sounding, without branding... It doesn't seem logical to advertise similar groups of machines and create competition for oneself, I can't really see how the salesman can argue in favour of one brand or another. Is it a nicer colour?!.... or is it because it has a higher margin?

As I said, we cannot deal with these cases in any meaningful way, but we have written down the experiences of our owners for information. Let the wise man learn from it.

But we much prefer to describe why WE work with M-ROL as a brand.

Facts, in short:

- For 50 years this year, M-ROL Sp.z.o.o. has been manufacturing optimised feed preparation and crop handling machines for small and medium farms.
- They have been present on the Hungarian machinery market for more than 10 years, Best for Farmers Ltd. has been distributing for 3 years, during which time the number of M-ROL machines sold and operating PROBLEM FREE has reached and exceeded 1,000!
- In the last three years, 90% of each machine group has NOT REQUIRED WARRANTY REPAIRS OR PARTS REPLACEMENT. The number of warranty repairs is UNDER ten per year. Of these, an average of 2-3 cases of failure due to negligent use by the customer.
- In the last three years, there have been only two customer complaints about manufacturing faults, which were of course rectified as quickly as possible.
- Over the past 50 years, M-ROL Sp.z.o.o. has made numerous small modifications to the machines, each time improving and refining the machines to meet the needs of the farmers (a report on the modifications currently in progress will be posted here on the blog soon!)
- Best for Farmers Ltd. is the official, exclusive distributor of M-ROL in Hungary, so the engineering background, parts and technological information are directly available and guaranteed to us to the maximum. Our contact with the M-ROL team is friendly on a daily basis, we get fast and satisfactory help on all topics.
- If required, we can also realise individual ideas with M-ROL. We will talk about the custom machines in a separate post, with photos and user experiences.

That's all we have to say about M-ROL as a brand. However, we as Best for Farmers Ltd. can also add value:

- Our Gold Farmers program ensures from day one that you can get first-hand information about the machines and systems we sell from farmers who have already used our machines, without bias! We have owners all over the country who welcome the prospective M-ROL machine owner to their property, exchanging ideas on the most important things to know alongside the machine.
- We know EVERYTHING about M-ROL machines, there is no technical information that we cannot share with our partners before the purchase! Our aim is to help you design the system that best suits your needs and circumstances, in the most economical way possible.
- The fastest service vehicle in Hungary today is added to our fleet! (KTM)
- From our own well-stocked parts warehouse, we send parts ordered in our webshop (www.mrolalkatresz.hu) with a 24-hour guaranteed service by GLS courier!
- The structure of the parts webshop clearly helps you to choose the right part, but of course we can also provide technical support.
- Our technicians have all the necessary technical information and can quickly and easily set up machines and systems if required, and carry out repairs on site if necessary and possible.

ALL IN ALL, BEST FOR FARMERS, AS ALWAYS, WILL CONTINUE TO BE AS LOYAL AS POSSIBLE TO HUNGARIAN FARMERS, ESPECIALLY SMALL AND MEDIUM-SIZED LIVESTOCK FARMERS, SO PLEASE DO NOT HESITATE TO CONTACT US FOR ANY QUESTIONS YOU MAY HAVE!

Best for Farmers - still the best for farmers!